About Us
“O Mundo Fantástico da Sardinha Portuguesa” is a brand of products of the commercial company named Comur- Fábrica de conservas da murtosa registered in the commercial registry office of Murtosa - Portugal, under the VAT nº 500105529 , with office in Zona Industrial do Bunheiro, 3870-909 Murtosa.
Comur products
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to our current return policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
Payments
All payments made on this website are secure. All transactions are in euros. We accept paypal, visa and mastercard .
Payment via bank transfer is also available. If the payment of an order is not fulfilled within 6 working days, the order will be cancelled
Guarantee
Our products are made in Portugal. Your satisfaction is of great value to us, and we will repair any and all manufacturing defects in as timely a period as possible.
Return & Exchange Policy
Comur will not accept returns if they are not authorized, customers are required to check the goods on the delivery to ensure that they do not have any production or other defects. In such cases, the customer is entitled to have the product restored to its original by repair or replacement. In the event of manufacturing defect, please email us at store@comur.com within 48 hours of receiving your package.
The customer can exercise all of his rights, according to the portuguese laws applicable to personal data protection (law n° 67/98 of 26 october, of the constitution of the portuguese republic) and also according to the convention n° 108 of the european council, including the right to obtain information about his personal data contained at lingouro, to know about its origin and demand any correction, updating, anonymity, cancellation and blocking (as long as properly founded). The customer can also gather information about the listing of subcontractors or third party companies to whom the data have been disclosed in accordance with the above mentioned terms, through a request sent to the following e-mail address: store@comur.com.
Gift Vouchers
It can take up to 24 hours for the gift voucher to be sent to the email, after you've placed your order. Once the voucher has been received, it can be used anytime within the next 12 months. you can use the whole voucher at once or just part of it. The voucher can be used online .
Contact
For general customer service inquiries, for inquiries specific to your purchase or other information please email us at store@comur.com or phone using +351 211 349 044
The "COMUR - FÁBRICA DE CONSERVAS DA MURTOSA, LDA.", reserves the right to change this information at any time.